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Privacy Policy

Privacy Policy

Effective date: 18 February 2026
Business name: Bodacious Group
Address: Block
E Technolink Park, 63 Regency Drive, Route 21 Business Park, Irene, Pretoria
Email: madeleen@bodacious.co.za
Phone: 082 440 6153

1) What this policy covers

This policy explains how we collect, use, store, and share personal information when you visit our website, contact us, request a quote, use our Client Portal, or use our services.

2) Personal information we collect

Depending on how you interact with us, we may collect:

  • Contact details: name, surname, email address, phone number

  • Business details: company name, property/site details (where relevant)

  • Enquiry details: the message you send, services you ask about

  • Portal details: login details and account data for Client Portal access (if you register)

  • Technical details: IP address, device information, browser type, pages visited (via cookies and similar tools)

We only collect what we need for the purposes listed below.

3) How we collect it

We collect information when you:

  • Call us, email us, or submit a form on our website

  • Request a quote or a site review

  • Register for or log into the Client Portal

  • Download resources (if a form is required)

  • Browse our site (through cookies and similar tools)

4) Why we collect it (purpose)

We use personal information to:

  • Respond to enquiries and provide requested information

  • Provide quotes and communicate about services

  • Provide Client Portal access and support

  • Deliver services and related reporting (where applicable)

  • Improve our website and measure site usage

  • Keep records for business, legal, and tax purposes

  • Prevent fraud, abuse, and security incidents

5) Legal basis for processing (POPIA)

We process personal information where it is:

  • Needed to respond to your request or provide a service

  • Needed to meet legal or contractual duties

  • Based on your consent (for example, where consent is required)

  • Based on a valid business purpose that does not override your rights

6) Cookies and similar tools

Our website may use cookies to:

  • Make the site work properly

  • Remember your preferences

  • Understand how visitors use the site (analytics)

You can control cookies in your browser settings. If we use a cookie banner, you can manage your choices there.

7) Sharing your personal information

We may share personal information with:

  • Staff and contractors who need it to do their work

  • Service providers who support our website, email, hosting, analytics, or Client Portal

  • Regulators or authorities where the law requires it

We do not sell personal information.

8) Cross-border transfers

If any service provider stores or processes information outside South Africa, we will take steps to help protect the information in line with POPIA.

9) How long we keep information

We keep personal information only as long as needed for the purpose it was collected, unless a longer period is required by law or needed for lawful business records. When we no longer need it, we delete it or remove identifying details where practical.

10) Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, or disclosure. No website or system can be guaranteed as fully secure, but we work to reduce risk.

11) Your rights (POPIA)

You have the right to:

  • Ask whether we hold personal information about you

  • Request access to your personal information

  • Ask us to correct, delete, or destroy personal information where allowed

  • Object to processing in certain cases

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us using the details in Section 13.

12) Children

Our website and services are not aimed at children. If you believe a child has provided personal information to us, contact us and we will address it.

13) Contact us

For questions, requests, or complaints, contact:
Information Officer: Madeleen Wienand
Email: madeleen@bodacious.co.za
Phone: 082 440 6153

You can also lodge a complaint with the Information Regulator (South Africa) through their official channels.

14) Changes to this policy

We may update this policy from time to time. The latest version will be posted on this page with the updated effective date.